Payment Policy

At WoodenFigure, we aim to provide a secure and convenient payment process for all our customers. Please read the following guidelines carefully.

Accepted Payment Methods

We currently accept:

• Credit / Debit Cards (Visa, MasterCard, American Express)
• Mobile Banking / e-Wallets (bKash, Rocket, Nagad)
• Bank Transfers (if applicable)
• Cash on Delivery (COD) – limited areas

Payment Security

• All payments are processed through secure and trusted payment gateways.
• We do not store any card or banking information on our servers.
• Your payment information is encrypted to ensure complete security.

Payment Confirmation

• Orders are processed only after successful payment confirmation.
• You will receive an email notification once your payment is confirmed.
• For COD orders, your payment will be collected at the time of delivery.

Failed or Delayed Payments

• If your payment fails, the order will not be processed.
• Please try again or use an alternative payment method.
• For recurring failures, contact us at:
  📧 admin@woodenfigure.com

Refunds

• Refunds will be issued according to our Refund & Return Policy.
• Payment refunds are processed to the original payment method only.

Contact Us

For any payment-related questions or issues, please contact:
📧 admin@woodenfigure.com