Thank you for shopping at WoodenFigure. Below you will find important information about our shipping process.
Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
If there is a delay due to high order volume, we will notify you via email.
Shipping Time
Estimated delivery time:
- Standard Shipping: 3–7 business days
- Delivery time may vary depending on your location and courier service.
Please note that unexpected delays may occur due to weather, courier issues, or other unforeseen circumstances.
Shipping Charges
- Shipping fees are calculated at checkout based on your location.
- Free shipping may be available during special promotions or offers.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email (if applicable).
Incorrect Address
Please ensure your shipping address is correct before placing an order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost during shipping, please contact us immediately at:
We will assist you in resolving the issue as quickly as possible.
International Shipping (If Applicable)
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
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